Privacy Policy

At InnoTech Space Pvt. Ltd. ("Company," "we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.innotechspace.com or use our services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

This policy applies to all information collected through our website, mobile applications, and other digital services we provide.

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our software development and technology services
• Communication: To respond to your inquiries, provide customer support, and send important updates
• Project Management: To understand your requirements and deliver customized solutions
• Payment Processing: To process transactions and manage billing
• Website Optimization: To analyze usage patterns and improve user experience
• Marketing: To send promotional materials and updates about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, unauthorized access, and security threats

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations (cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit permission for specific purposes
• Protection: To protect our rights, property, or safety, or that of our users

All third-party service providers are contractually bound to protect your information and use it only for specified purposes.

We implement robust security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Employee training on data protection practices
• Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Active customer data: For the duration of our business relationship
• Project-related information: For 7 years after project completion
• Communication records: For 3 years from the last interaction
• Technical logs: For 12 months unless required for security purposes
• Marketing data: Until you unsubscribe or object to processing

When retention is no longer necessary, we securely delete or anonymize your information.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information for certain purposes
• Restriction: Request limitation of processing in certain circumstances
• Withdrawal: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided in the Contact section.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and performance
• Marketing Cookies: Used for personalized advertising and remarketing
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites or integrate with external services. We work with trusted partners including:

• Cloud hosting providers (AWS, Google Cloud, Microsoft Azure)
• Analytics services (Google Analytics)
• Payment processors (Stripe, PayPal)
• Communication tools (email providers, chat services)

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for countries with equivalent protection
• Certification schemes and codes of conduct

We are committed to protecting your information regardless of where it is processed.

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without proper consent, we will take steps to delete such information promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within 30 days of receipt.